This category is devoted to information about software that addresses technical support and help desk needs, including those which target call centers, and browser-based solutions.
Regular Websites
Company offers customizable, web based help desk software and customer support software solutions for IT help desk, help desk ticket tracking, customer relationship and service management. - IssueTrak
http://www.issuetrak.com/
OTRS is a web-based help desk and ticket system; providing a customizable set of utility features. - OTRS
http://otrs.org/
Offers help desk software solutions for help desk software and support. - Platinum Technology
http://www.platinum-technology.co.uk/
Serio has been committed to delivering the very best in distributed Helpdesk Software & IT Service Management technologies. - Seriosoft.com
http://www.seriosoft.com/
Provides CRM software that offers a complete CRM solution spanning the marketing, sales, customer support and employee support functions, to the mid-market segment. - Soffront
http://www.soffront.com/
Hosted, web based customer service and help desk software for online businesses. - Support Sentry
http://www.supportsentry.com/
Web-based software for PC, network hardware, and software tracking, including audit, compliance, and helpdesk utilities. - Syslist
http://www.syslist.com/
Provides fully automated and flexible web based help desk software. - WonderDesk
http://www.wonderdesk.com/
Provides a live customer service and sales solution that enables companies to support, sell, and service their customers. Available modules include live chat, knowledge base, and PC remote control. - Xen Coders
http://www.xencoders.com/